Privacy Policy

Rai Dairy Farm ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit this website or place an order with us, how we use it, and the choices you have.

1. Information We Collect

We only collect what's needed to process your order and respond to your enquiries:

• Your name, phone number and delivery address, when you place an order via WhatsApp, call, or our contact form.
• The message you type into our contact form (name, phone, product interest, message).
• Basic, non-identifying technical information (such as browser type) that any website server collects automatically.

2. How We Use Your Information

• To confirm and deliver your dairy product orders.
• To respond to questions sent through WhatsApp, phone, email or our contact form.
• To improve our products and service based on customer feedback.

We do not sell, rent or trade your personal information to third parties.

3. WhatsApp & Third-Party Communication

When you contact us via WhatsApp, your conversation is subject to WhatsApp's own privacy policy in addition to this one. We use WhatsApp only to coordinate orders and respond to enquiries.

4. Cookies

This website may use basic, essential cookies (for example, to remember your light/dark theme preference). We do not use cookies for cross-site tracking or third-party advertising.

5. Data Retention

We keep order and contact details only as long as needed to fulfil your order and for basic bookkeeping, after which they are deleted or anonymised.

6. Your Rights

You may ask us at any time to tell you what information we hold about you, or to correct or delete it, by messaging us on WhatsApp or emailing info@raidairyfarm.com.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. The "last updated" date at the top of this page will always show the latest revision.

8. Contact Us

Questions about this policy? Reach us at info@raidairyfarm.com or WhatsApp: +92 336 8216408.